Refund Policy

E Comm Alliance Group begins onboarding and implementation services shortly after enrollment. Due to the immediate allocation of personnel, technology resources, account setup, supplier access, product sourcing, and ecommerce management services, work typically begins within 24 hours of purchase.

Clients may request cancellation within seventy-two (72) hours of enrollment. However, if onboarding, account setup, business services, supplier access, product sourcing, listing creation, ecommerce management services, or other implementation work has already commenced, fees may be non-refundable or subject to deductions for services performed and expenses incurred.

Refund requests are reviewed on a case-by-case basis and are based on the scope of work completed prior to the request.

Fees associated with consulting services, onboarding, account setup, supplier access, ecommerce management, product sourcing, listing creation, third-party software subscriptions, marketplace fees, advertising expenses, business filings, and other external costs are generally non-refundable once incurred.

E Comm Alliance Group provides business services and operational support. We do not guarantee specific sales results, revenue, profitability, funding approvals, or business performance. Individual results vary based on market conditions, business participation, product selection, available capital, and other factors outside our control.

For cancellation or refund requests, please contact our support team in writing at support@ecommalliancegroup.com